Shipping policy

✨ Shipping & Fulfillment Policy

Soleia Skincare

📍 5421 Phillips Cir, Urbana, OH 43078

📞 937-508-0351

📧 support@soleialuxe.net

🕰 Order Processing

All orders are prepared and fulfilled within 1–2 business days. Orders placed on weekends or holidays will begin processing on the following business day.

Once shipped, you will receive an email with your tracking number, so you can follow your skincare ritual right to your doorstep.

🚚 Shipping Methods & Rates

Method Delivery Time Cost

Standard Shipping 3–7 business days $4.99

Expedited Shipping 2–3 business days $9.99

Free Shipping Orders over $50 FREE

Shipping is handled through USPS, UPS, or FedEx, depending on the destination and method chosen.

🌍 Shipping Availability

We currently offer domestic shipping across the United States. International shipping is not available at this time.

📦 Delivery Concerns

If your package is:

Marked as delivered but not received

Delayed or lost in transit

Arrives damaged

Please reach out to us at support@soleialuxe.net

 or call 937-508-0351. Our support team is ready to help resolve the issue promptly.

💛 A Note From Soleia

Thank you for choosing Soleia Skincare. Each order is carefully packed to ensure a radiant experience — from our studio to your skin. We are grateful to be a part of your self-care journey.